Fodio Privacy Policy

Last updated: September 3, 2026

Fodio ("we", "our", or "us") operates the Fodio mobile application and related food ordering services. This Privacy Policy explains how we collect, use, store, and protect information when you use the Fodio application.

1. Information We Collect

Depending on how you use Fodio, we may collect the following information:

2. How We Use Your Information

We use collected information to:

3. Location Information

Fodio may use location information when necessary to determine whether delivery services are available in your area and to support delivery address and ordering functionality.

Location information is used for providing the relevant Fodio services and is not used for unrelated purposes.

4. OTP and Phone Authentication

Fodio uses your phone number to authenticate your account. A one-time password may be sent to your phone for verification.

OTP information is used for authentication and delivery-related verification where applicable. OTPs are not intended to be used for unrelated purposes.

5. Orders and Delivery

When you place an order, information necessary to process and deliver that order may be shared with the relevant Fodio participants, such as the food seller and delivery personnel. This may include your name, phone number, delivery address, order details, and information required to complete the delivery.

6. Service Providers

Fodio uses third-party technology and service providers to operate certain parts of the application and its services.

These may include services such as Firebase for application infrastructure, authentication, database, notifications, and related services, as well as SMS service providers used for OTP delivery.

These providers may process information on our behalf as necessary to provide their services.

7. Data Storage and Security

We take reasonable measures to protect information associated with your Fodio account against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as reasonably necessary to provide Fodio services, maintain business and transaction records, resolve disputes, prevent abuse, and comply with legal obligations.

When information is no longer required for these purposes, it may be deleted or anonymized where reasonably possible.

9. Sharing of Information

We do not sell your personal information.

Information may be shared when necessary to provide the services you request, including with the relevant seller, delivery personnel, technology providers, SMS providers, or when required by law.

10. Children's Privacy

Fodio is not specifically directed toward children. We do not knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us improperly, please contact us through the support options available in the Fodio application.

11. Your Choices

You may choose whether to provide information required for certain Fodio features. However, some information is necessary to create an account, authenticate your identity, place orders, or provide delivery services.

You may also contact us through the support functionality in the Fodio application regarding your personal information.

12. Account and Data Deletion

If you would like to request deletion of your Fodio account or personal information, please contact us through the support options available in the Fodio application.

Certain information may need to be retained where required for legal, security, fraud-prevention, accounting, or legitimate business purposes.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, the updated policy will be published on this page with a revised "Last updated" date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us through the support functionality available in the Fodio application.